LISTINGS & REPUTATION

Online Setup

Make Sure Customers Can Find the Right Information.

Customers don’t always go directly to your website when they’re looking for your restaurant or business. They may find you through Google, Facebook, Yelp, Apple Maps, Bing, TripAdvisor or any number of other places.

Menu Surgeon can help you claim, verify, set up and correct important online listings and review profiles so customers find accurate information—and you have access to the accounts representing your business.

Get Help With My Online Listings ▶

Starting at $100 for the first four sites.

ONLINE INFORMATION

Your Business Exists in More Places Online Than Your Website.

A customer might search Google for your hours. Another might use Apple Maps for directions. Someone else may check Yelp or TripAdvisor before deciding where to eat. Others may discover you through Facebook, Instagram, Bing or another platform.

The problem is that these profiles don’t always take care of themselves.

Information can be incomplete. Hours can be outdated. Profiles may never have been claimed. An old employee or marketing company may still control an account. Sometimes a business doesn’t even know which profiles already exist.

If a profile represents your business, you should know it exists, have access to it, and make sure the information is correct.
ONLINE SETUP

Get Control of Your Business Profiles.

Menu Surgeon helps with the initial work required to establish a more accurate and manageable online presence.

Claim and Verify

We help claim existing business profiles and work through the platform’s available verification process.

Set up

If an appropriate business profile needs to be established, we can help get it properly set up.

Correct

We help identify and correct inaccurate or incomplete business information on the profiles we’re setting up.

Hand it Over

Your business should have access to its own profiles. We’ll help make sure you have access and show you how to manage them going forward.

ACCURATE INFORMATION

Customers Shouldn’t Have to Guess Which Information Is Correct.

Think about the basic questions a potential customer may have:

  • Are you open?
  • Where are you located?
  • What’s your phone number?
  • What’s your website?
  • What kind of business are you?
  • How do I get there?
  • What do other customers say about you?

When different websites provide different answers, you’re creating unnecessary friction between someone searching for your business and actually becoming a customer.

Accurate information makes it easier for customers to take the next step.
START WITH THE ESSENTIALS

Four Important Places to Get Right.

Our standard Online Setup starts with four major platforms where customers commonly encounter businesses online.

Facebook

Business profile setup/access and applicable information.

Instagram

Business presence and applicable account setup.

Google Business

One of the most important places customers encounter your business information, reviews, hours, directions and other details.

Yelp

Business profile, information and customer-review presence.

$100 for the first four sites.

ADDITIONAL PLATFORMS

Your Customers May Be Looking Somewhere Else.

Not every business needs every platform. After the first four, Menu Surgeon can help with additional sites that make sense for your business, industry and customers.

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Additional Sites: $25 Each

YOUR BUSINESS.

YOUR PROFILES.

YOUR ACCESS.

You Shouldn’t Have to Call Your Marketing Company to Access Your Own Business Listings.

Menu Surgeon isn’t trying to become the permanent gatekeeper between you and your online profiles.

Where the platform allows it, we’ll help make sure the appropriate business owner or authorized person has access to the profiles we work on. We’ll also show you how to manage the basic information going forward.

If you eventually work with someone else, your business profiles should still belong to your business.

We’re here to help you get control—not take control.
REPUTATION

Your Listings Aren‘t Just Information. They’re Part of Your Reputation.

Many business profiles also contain ratings and customer reviews. Those reviews may influence someone’s impression of your business before they ever visit your website, call you, or walk through the door.

Our Online Setup service helps you establish access to the applicable profiles and understand where customers may be talking about your business.

What happens after setup?

Menu Surgeon does not take over the ongoing management of your customer reviews as part of this setup service. We’ll help get the profiles in order and show you how to manage them going forward.

Want a better way to monitor reviews along with your social media?

DIY Social Media includes access to the platform’s Reputation Manager.

Explore DIY Social Media ▶
SETUP & GUIDANCE

We Help Get Things Set Up. Then We Show You What to Do Next.

This isn’t just a list of links telling you to go create a dozen accounts yourself.

Menu Surgeon can help with the setup, claiming, verification and correction process for the profiles you’ve selected. Once they’re established, we’ll make sure you understand the basics of managing them going forward.

And because Menu Surgeon works across restaurant marketing—not just listings—we can help identify when an issue is really connected to something else, such as your website, social media, branding or other customer touchpoints.

Get the foundation right. Keep control of it going forward.

Michael Bell, founder and Chief Menu Surgeon of Menu Surgeon Marketing
LISTINGS & REPUTATION

Online Setup

$100

for the first (4) sites:
Facebook, Instagram, Google & Yelp

$25

per site
for additional sites

Straightforward Pricing for Getting Your Online Profiles in Order.

Start with Facebook, Instagram, Google Business and Yelp for $100. If your business needs additional profiles established, claimed or corrected, additional sites are $25 each.

We’ll help determine which additional platforms actually make sense for your business rather than simply adding profiles you don’t need.

Get Help With My Online Listings ▶
View All Pricing ▶

This is a setup service—not an ongoing monthly reputation-management fee.

ONLINE LISTINGS & REPUTATION

Frequently Asked Questions.

The starting package covers help setting up, claiming and correcting your business presence on Facebook, Instagram, Google Business and Yelp, along with helping establish appropriate access and guidance on managing the profiles going forward.

Additional sites are $25 each. Depending on your business, those might include Apple Maps, Bing, TripAdvisor, Nextdoor, TikTok, YouTube, Pinterest, LinkedIn, Yellow Pages and other relevant platforms.

No. Different platforms make sense for different businesses. We’ll help you focus on the profiles that are relevant to your business rather than creating accounts simply for the sake of having them.

That’s part of the purpose of this service. We can help identify and work through correcting inaccurate or incomplete information on the profiles we’re setting up or reviewing. Some changes and verification procedures are ultimately controlled by the individual platform.

We can help determine the appropriate steps available through the platform to attempt to regain or establish authorized access. The final approval and recovery process is controlled by the individual platform, so we cannot guarantee that a platform will approve every ownership or access request.

Not as part of Online Setup. We’ll help you establish access to the applicable profiles and provide guidance for managing them going forward.

Yes. Menu Surgeon’s DIY Social Media platform includes a Reputation Manager along with social publishing, content creation, analytics and other tools.

Yes. The goal is for your business to have appropriate access to the profiles representing it. Where the platform allows it, we’ll help establish the appropriate owner or authorized-user access.

No. Online Setup is priced as a setup service: $100 for the first four sites and $25 for each additional site.

NOT SURE WHAT CUSTOMERS ARE FINDING?

Let’s Get Your Online Presence in Order.

Tell us about your business and the online profiles you’re currently using. Menu Surgeon can help determine where you need assistance and which platforms actually make sense for your business.

Your initial consultation is free.

Schedule a Consultation ▶